One of the worst online shopping experiences I’ve ever had. I ordered a Wahoo KICKR CORE 2 on October 10, 2026, and over a month later, my order STILL hasn’t shipped.
I’ve received nothing but excuses, delays, and empty promises. First, there were supposed payment verification issues, then shipping problems, and finally a convenient excuse about the shipping company’s website undergoing a system upgrade.
Communication has been absolutely terrible. I’ve had to repeatedly chase them for updates, with no clear resolution.
Taking a customer’s money and failing to ship the product for over a month is completely unacceptable.
I’ve completely lost trust in this company. I requested cancellation and a full refund.
Save yourself the frustration, time, and money. DO NOT ORDER FROM GIO’S OUTDOORS!